Change your reservation date at no extra cost

 

Changing the date of your reservation free of charge is subject to availability at the Hotel.

 

Our hotel is committed to providing the maximum possible flexibility for both your current and future reservations.

 

Cancellation policy

 

REFUNDABLE RATE Cancellation terms

100% payment upon check in, pay in advance is not required.

 

Unless the particular conditions of a promotion specify otherwise, in case of a cancellation of the reservation more than 48 hours before arrival, the hotel will not make any charge.

 

If you cancel with less than 48 hours notice or no show, you will be charged a penalty of the equivalent of one night´s stay.

 

These special conditions of refundable fare may be modified by a promotion that specifies it.

 

* If you wish to pay a deposit for the reservation, or the total of it in advance, including tourist tax, please contact us at: bookings@hotelastoriaplya.com

 

* Exceptions for dates:
- 22, 23, 24 April 2022
5, 6, 7 May 2022
- 12, 13, 14 May 2022
Non-refundable cancellation policy applies.

 

NON REFUNDABLE RATE -

100% PAYMENT UPON CHECK IN

 

No deposit required. Payment is on arrival at the hotel. 

 

In case of a cancellation of the reservation a penalty of 30% will be charged.

 

The deposit will be saved as a credit for 1 year which you can use to visit us at a later date. If the credit is not used, the amount will not be refunded.

 

If there is cancellation due to force majeure, you can claim a voucher or change the date of your stay.

 

In case of no-show, a penalty of 100% will be charged. 

 

 * If you want to pay a deposit for the reservation or the total amount in advance, including tourist tax, please contact us: bookings@hotelastoriaplaya.com